1. Introduction
Welcome to Jennifer Accessory! These service terms govern your use of our website and the purchase of our jewelry products. By accessing our site or making a purchase, you agree to comply with these terms.
2. Orders & Payments
- We accept various secure payment methods, including credit/debit cards, PayPal, and other payment gateways.
- Orders are processed within 1-3 business days after payment confirmation.
- Prices are displayed in the local currency and may be subject to change without notice.
3. Shipping & Delivery
- We offer worldwide shipping with standard and express delivery options.
- Estimated delivery times vary by location. We are not responsible for delays caused by customs or unforeseen circumstances.
- Customers are responsible for any applicable customs duties or taxes.
4. Returns & Exchanges
- We accept returns and exchanges within 7 days of receipt, provided the item is unused and in its original packaging.
- Custom or personalized items are non-refundable.
- Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect.
5. Product Quality & Warranty
- Our jewelry is crafted with high-quality materials and craftsmanship.
- If you receive a defective product, please contact us within 48 hours of delivery for a replacement or refund.
6. Privacy & Security
- We respect your privacy and protect your personal data in compliance with applicable laws.
- Customer information is used only for order processing and will not be shared with third parties without consent.
7. Contact Information
For inquiries, orders, or assistance, please reach out to us:
📞 Phone: +86 13794157092
📧 Email: [email protected]